We’re always delighted when we’re recognised for providing our customers with a great service. It not only shows that we’re good at what we do; it also demonstrates that we’re delivering what our customers expect and need.
The Internet Services Providers’ Association (ISPA UK) is the UK’s Trade Association for providers of Internet services. ISPA brings together the UK internet industry to provide essential support through innovation, knowledge and experience in order to benefit the UK economy and society. ISPA UK was instrumental in establishing EuroISPA, a European federation of Internet Services Providers’ Associations. EuroISPA voices ISPs concerns to politicians and officials at European Union level and influences EU Internet policies.
For further information about the ISPA, please click here.
Not to be confused with ISPA, ITSPA is the UK’s industry body for Internet Telephony Service Providers’. Founded in 2004, with over 60 members, ranging from the largest Tier one operators to the new entrants, its members provide services to millions of consumers and businesses.
For further information about the ITSPA, please click here.
Soho66 claimed ‘Best Business ITSP Small Enterprise’ at the 2016 ITSPA awards, making it two ITSPA award wins in as many years. The category was based on the company that provides the best all-round voice service to startups and small businesses, taking into account impressive business performance, innovation, customer service and a case study. Eli Katz, ITSPA Chairman, said: “In the most competitive category which was hard to cut down into a shortlist, Soho66 came up winners. The judges were impressed by the continued growth of their platform, overall service quality, excellent customer service and continued innovation.”
We were very pleased to find out we had once again been shortlisted in the ‘Best VoIP’ category, for what is now the third consecutive year, at the 2016 ISPA UK Awards. The nomination marks our hat-trick of being shortlisted for the ‘Best VoIP’ award at the ISPAs, having been nominated in 2014 – in which we won – 2015 and now 2016. Once again our service was judged on a detailed entry form, technical testing and overall service offering to make the shortlist, in what is now the 18th annual ISPA Awards.
Pebbletree came out victorious in this regional contest, winning Employer of the Year 2015. Topping a successful year which has already seen Pebbletree scoop a national industry award under its Soho66 brand, this latest accolade is another highlight in what is the company’s landmark 10th anniversary. The Employer of the Year award judged Pebbletree as a whole and what it’s like for its employees to work for, and as the company prides itself on having a very unique and fun working environment, it’s satisfying that this is also recognised by ‘outsiders’, who judged the company on a site visit as well as a detailed written entry form.
We were extremely pleased to make the finalist shortlist in the very competitive ‘Best VoIP’ category at the 2015 ISPA awards. On top of a detailed, value-added entry form, we were one of the few providers to make the shortlist based on the technical testing of our service, which takes into account speech quality, network jitter and background noise, as well as judging criteria based on a wide scope of what our service offers, from packages to contract options and customer care.
Soho66 claimed ‘Best Business ITSP Medium Enterprise’ at the 2015 ITSPA awards, seeing off competitors in a strongly fought-out category. A panel of independent judges chose Soho66 based on the results of 2 months’ technical testing, as well as a detailed written self-assessment. Eli Katz, ITSPA Chairman, said: ““The judges decided to give this award to Soho66 who have continued to show high levels of quality, following on from their success at the last awards. The judges were very impressed by the high levels of growth of their service and the innovation shown to keep their customers happy.”
After meeting stringent judging criteria and undergoing detailed technical testing of our system over a period of several months, we were delighted to be named ‘Best VoIP’ winners at the 2014 ISPA UK Awards. Variety and scope of packages, time from order to delivery, support and customer care, number options, contract options, free access to other VoIP networks and value added services were among the judging criteria we met to beat off stiff competition and be handed this prestigious award. You can read more about our award win here.
We strive to deliver the best customer service within our industry, so acknowledgement by being shortlisted for the ISPA Best Customer Service award, which covers all internet services, is extremely rewarding. The awards were held in London on July 10th. Judging criteria included; speed of response, safety and security features, innovation in customer contact and going the extra mile.
Providing services to businesses of up to 10 employees, the Best ITSP for Small Enterprises award acknowledges companies who “provide an exceptional all round voice service to start ups and small businesses. This company demonstrates impressive business performance, innovation and customer service”. The application process included a rigorous technical testing period.
As a company with innovation at our heart, we were extremely proud to be acknowledged within the ‘Best VoIP Innovation’ category at the ITSPA awards for Quvu. Our ‘highly commended’ award confirms that we have created a ‘Dynamic and user-friendly service or product, which has proved useful to the VoIP marketplace. This innovation has helped push the technology into the mainstream and help make VoIP more accessible to the customer.’
We were delighted to make the finalists’ shortlist for the ITSPA Best ITSP (Medium Enterprise) award. Entries for this award were open to businesses with 10 to 150 employees, while finalists were judged on criteria including rigorous technical testing lasting for a period of one month, which examined reliability, stability and quality of their VoIP service. Entrants were also required to submit details of their operation, on top of a case study for review, so we were happy to receive recognition by being named a finalist.
We were named finalists in the 2013 ITSPA awards for Best Business ITSP (Small Enterprise). The judging criteria involved a period of technical testing, combined with a written entry and case study. With such broad criteria, we believe that being a finalist in this award portrays our well rounded approach to providing businesses with a first-class Voice over IP service.